Tag Archives: Seminar

Are You Globally Present? Richard Richards

To ensure your success in making a connection across cultural divides? Here are some guidelines from Richard Richards:

Reference: A Seminar is coming, details: Global Thinking, Training, Success

Be Present

Being present is a universal courtesy that transcends culture, language, and whether communicating in-person or virtually. Key points to consider:
– Some cultures have personal relationships that precede business relationships. Results in a “Type A Sales first” behavior vs. calmer, contemplative start to a working relationship.
– Multi-tasking and BUSYNESS, can be seen as rude and unacceptable. Unplug!
– Looking at “body language” and cultural politeness.

Reach Out

Reaching out and connecting is essential. Key points to consider:
-Check-in frequently , discover acceptance or disagreement.
-Use empathy in timing, holidays, local happenings, religious events. Establish a “Do not Call List: for areas that are experiencing disasters, holidays etc. Think about time zones!  Bend YOUR work hours.

Be Expressive

Not just what we say, but how we say it (vocally, facially, physically, and emotionally). Key points to consider:
• Pace of their speech, clarity, loudness and enunciation will profoundly change the level of understanding with a new audience. Involve written communication with verbal. Have you ever misunderstood or had trouble understanding a faster pace? ASK your audience if they can hear you! Accents, slang, idioms can cause trouble.  Yup and Bob’s your Uncle!
• You might try SMILING when speaking. You can hear it (even in a phone conversation). Body language helps communicate, so if others cannot see you, enhance your descriptions.
•Watch out for filler words, “ums” and “ahs.” These are distractions. Practice in front of your team. Join the Toastmasters International club for encouragement and help.
•Acronyms will cause misunderstandings, even if they are explained, because B sounds like D and on a conference call, new people may join later or be afraid to “raise their hand”. Yes, check-in!
•Make sure to have supporting visuals or text. Increased understanding AND retention will help those listening in their non-native language.

Be Aware

Self-knowing is being aware your values, strengths, and limitations, especially when it comes to what you know about the other culture. Key points to consider:
– Admit what you don’t know. Own it with grace and humility and teach others what you learn so it can be adopted company-wide.  Be forthcoming,  Make sure to “honor” questions. Thank those that speak up!

At the end of the day, we need no language to be able to laugh together, and much of what “divides” us is really our own biases and lack of curiosity about differences. And as the author Ciore Taylor said, “Differences simply act as a yarn of curiosity, unraveling until we get to the other side.”

Global Thinking, Training, Success

The ATD training network is holding their yearly conference, many subjects, many speakers.  This one, grabbed me, Uniting Global Teams: Communicating Virtually for Impact, Inclusion, and Engagement it’s on Tues, May 23. And although I cannot go, as trainers and knowledge workers, you may want to go. (BTW, we are ALL trainers and knowledge workers.)

As an employee you must understand global consequences of our actions on earth, and the meaning of what happens HERE, has an effect “over there”.  Employers want their teams to have global understanding, cultural acceptance, and curiosity / the drive to get along.

As technological advances and other disruptors drive companies to become flatter, more global, and more matrixed, employees at all levels need to get better at working together through virtual channels. But that’s easier said than done. This session will share best practices and frameworks you can incorporate into your training and onboarding programs to unite your global teams and cut down the time it takes to get them working together harmoniously and efficiently. You’ll also be able to see the practices in action, because one of the speakers will be using Skype to lead the session. Class Description


Nugent, Kate

Nugent, Kate

Director of Learning

The Ariel Group, Role: Speaker

Richards, Richard  Richards, Richard

Senior Consultant and Facilitator

The Ariel Group, Role: Speaker

Reference: Are You Globally Present? Richard Richards



WHEN: Friday, February 28, 2014 – Hilton Pleasanton

SIGN UP ON-LINE AT: https://meetings.vtools.ieee.org/meeting_view/list_meeting/22801

There will be 5 presentations in this all-day event in Pleasanton. You’ll want attend because each presentation offers the current information in ENERGY SAVINGS and CODE Updates.

Session 1 – Title 24 Code Update

The morning presentation will cover four important topics relating to the code requirements being implemented in 2014.

Speaker:  Eric Leber, Cree Lighting

Abstract: Why is LED lighting important today?  Subjects Covered: LED considerations for power efficiency, heat dissipation, optics, and systems integration.  Current market trends and opportunities.  How to identify quality LED lighting and understanding LED ratings.  Last portion of the lecture will focus on LED applications and case studies showing the impact of LED.

Speaker:  Ron France, Leviton

Abstract: Overview of the new Title 24 code, summarizing changes and the impact and concerns on the design of commercial buildings, parking garages, and site lighting.  Design impacts on dimming systems, daylight harvesting systems, overall lighting controls, sub-metering, plug load control, and demand response will be discussed.

Speaker:  Halley Fitzpatrick, Arup

Abstract: The new version of Title 24 code is light on LPD changes but comes with major changes to minimum lighting control requirements. These changes will affect lighting control systems and zoning, the light fixture specified, and lighting layouts. This presentation is a brief – but detailed – look at how these changes will affect lighting system design for several project and space types.

Speaker:  Rick Miller, RNM Engineering

Abstract: “Paperwork” – The Bane of the New Title 24

So you think you know what Title 24 is all about?  You know about the allowable watts for lighting and about the required controls for lighting, now learn about the required paperwork!  Yes, Title 24 requires paperwork and lots of it.  “Passing grades” are required by the designer, commissioning agent, manufacturers and vendors, installing contractor, and acceptance testing technician.

Rick Miller will share how to survive the Title 24 paperwork tide.  A quick review of the thirteen Certificates of Compliance that the design engineer needs to complete and place in the drawings in order to submit for a building permit will be followed by an explanation of the Commissioning process and its five Certificates of Commissioning Review to be completed by the commissioning agent.  Learn about the eleven Certificates of Installation that are required to be completed by the installing contractor or the construction foreman.  Rick will finish his session by explaining the job of the newly created Certified Lighting Controls Acceptance Testing Technician and the four Certificates of Acceptance that are required to be completed.  If everyone has done everything right then all that the Building Inspector is required to do is to verify that all the Certificates are completed with a passing grade.

 Session 2:  Code Update: Engineering Design to comply with the NEC and CEC


Speakers:  John Taecker, P.E., Underwriters Laboratories and  Mike Stone, NEMA

Abstract: John and Mike will present an overview of the significant changes to the 2011 National Electrical Code (NEC), which is the basis for the 2013 California Electrical Code (CEC).  Changes include service definitions, labeling requirements for available fault currents, fine stranded conductor terminations, grounding electrode requirements, reorganization of Article 310, health care facilities, and three new NEC articles.

Session 3:  Q & A with Your Favorite Electrical Equipment Supplier Reps.

For the previous two IEEE Seminars, the four “Fixtures” from GE, Eaton, IEM, and Schneider Electric have reviewed power distribution equipment basics, and discussed specifications.  This year, the GE and Eaton Representatives will stand before the seminar attendees with open minds to answer your questions.  So, bring some hard questions pertaining to electrical distribution equipment, products and applications, codes and standards, and they will do their best to address your industry issues and concerns.


Chris Lovin, Eaton:  Mr. Lovin holds a BSEE from the University of Illinois and is a registered PE in the state of Illinois.  With over 24 years at Eaton, Cutler Hammer / (Westinghouse) he has held positions in sales marketing, operations as well as engineering.

Gary Fox, PE, General Electric:  Mr. Fox received his BSEE from California Polytechnic State University, San Luis Obispo in 1978.  A 35 year veteran of GE, he is currently a Senior Specification Engineer, providing application and technical support for power distribution and control equipment.

There are Vendor Exhibits, lunch is included and each participant will get a copy of  “NEC 2011 Analysis of Code Changes” as well as the speakers’ presentation notes and handouts.

Pre-register Online at vTools


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